CRA Offers Tips to Avoid Roaming Bill Shocks

The Communications Regulatory Authority (CRA) has suggested tips for all consumers in Qatar to avoid roaming bill shocks during international travels for Eid al-Adha holiday.

The CRA advised telecom consumers to make sure they understand the service they want to use before subscribing to verify whether their service provider offers a roaming package in the destination country. Similarly, consumers are advised to carefully read the terms and conditions related to the specific service they want to use and clearly understand how much the service costs.

It also advised consumers to understand the activation process before they travel and, if in doubt, to contact their service provider to clarify and to activate the package before they reach their destination in case they may need to use roaming data to activate the package and could be charged out of package if not activated in advance.

The CRA said Ooredoo’s pre-paid customers can activate Ooredoo passport by sending OP as SMS to 121, or via Ooredoo mobile app.

As for Ooredoo’s post-paid customers, they can activate Ooredoo passport, by sending OP for weekly or OPM for monthly as SMS to 114 or via Ooredoo mobile App.

Vodafone’s Qatar pre-paid and post-paid customers can also activate Vodafone passport by dialing *110*110# or via Vodafone mobile app.

Source: Government of Qatar