Hamad International Airport (HIA) announced that it has successfully completed the first major phase of its smart airport program, which will enable Qatar Airways to process more than 25% of its passengers using self-service check-in and bag-drop facilities.
In partnership with SITA and CCM, HIA has successfully commissioned 62 next-generation self-service check-in kiosks and 12 self-service bag drops including future biometric technology capability.
The kiosks are spread across the departures check-in hall, and will enable passengers to check-in, print boarding passes and their bag tags, and drop them at the bag drop before proceeding to border control. A mobile automated visa document checks, which is the first of its kind in any major airport worldwide has also been added.
High quality and homogeneity were key criteria, resulting in a unique and luxurious design of the new self-service facilities, which have been fully available to the passengers since October 15, 2018.
Source: Government of Qatar
