MoFAIC closes its Customer Happiness Centers temporarily as of today March 29 2020, Smart Services available to the public online.

The Ministry of Foreign Affairs and International Cooperation (MoFAIC) announced that its Customer Happiness Centers are temporarily closed starting March 29, 2020 and until further notice, and that it will continue to serve the public through online Smart Services, in line with precautionary measures and pursuant to government directives in the prevailing circumstances. 

MoFAIC notified customers through social media, clarifying the process rolled out to avail attestation services online through the Ministry’s website on

Customers can apply for attestation services by logging onto MoFAIC’s website and contact Emirates Post on 600599999 to pick up their documents from their location, enclosing original documents and a copy of the proof of payment. The Ministry will then attest received documents and notify the customer via email/SMS upon completion. Emirates Post will then contact the customer to schedule delivery. 

MoFAIC has taken all necessary measures to ensure business continuity in the current circumstances  by providing a range of smart services designed to facilitate procedures for customers.

Source: UAE Ministry of Foreign Affairs

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