Madinah: stc Group has deployed its technical expertise and digital services to support the thousands of pilgrims visiting Madinah following the Hajj season.
stc significantly expanded its data network capacity in Madinah, exceeding last year’s capacity by over 35%. This enhancement ensured smooth operation of 5G services, keeping pace with the surging demand for high-speed data. As a result, data traffic volume surged by more than 60% compared to the previous year, building upon the success achieved in Makkah city and the holy sites.
Committed to serving pilgrims, stc played a vital role in facilitating their digital experience. The group meticulously planned for the Hajj season by studying call and data usage patterns in Madinah. It analyzed performance indicators to proactively activate and optimize phone and data services before and during the season.
The comprehensive plan encompassed a thorough inspection of network elements, preventive maintenance, and performance testing to verify network stability
. stc analyzed call traffic and data flow patterns to develop contingency plans and ensure network resilience.
stc further expanded its service offerings to enrich the spiritual experience of visitors in Madinah. The group strategically enhanced Wi-Fi access points and implemented internal solutions, aiming to facilitate communication between pilgrims and their families. This commitment aligns with the Pilgrim Experience Program, a key initiative within Saudi Arabia’s Vision 2030, ensuring the highest service quality for all pilgrims.
Source: Saudi Press Agency