Doha:Vodafone Qatar and Mowasalat (Karwa) have signed a Memorandum of Understanding (MoU) to explore future collaboration in areas such as connectivity, data and analytics, customer engagement, and digital solutions.
According to Qatar News Agency, the agreement establishes a framework for long-term collaboration, focusing on new technologies and digital solutions that align with evolving business needs. The partnership aims to enhance innovation and support the development of smarter, more connected services.
The framework offers flexibility for introducing future digital services and adopting new technologies to improve operational efficiency and customer engagement. It aims to deliver improved customer and user experiences.
Mohamed Mohsin Alyafei, Enterprise Business Unit Director at Vodafone Qatar, stated that the agreement provides a strong foundation for collaboration with Mowasalat (Karwa), allowing exploration of solutions in response to changing business needs. The focus will be on supporting efficiency and enhancing customer experiences through technology and innovation.
D. Hamed Elias Al Shaibani, Executive Director ITC at Mowasalat (Karwa), emphasized that digital innovation is crucial for advancing smarter, more connected mobility. The collaboration with Vodafone Qatar will explore technologies and data-driven solutions to enhance operational efficiency, strengthen the passenger experience, and support the evolution of services.
The partnership aligns with Qatar's vision of advancing smart services and driving digital innovation across key sectors. It aims to contribute to the country's digital economy and smart mobility goals.