Doha: The General Authority of Customs has launched its 2024-2030 strategic plan, aimed at strengthening its central role in protecting society, supporting the national economy, and modernizing the customs system. The plan aligns with Qatar’s Third National Development Strategy and contributes to the objectives of Qatar National Vision 2030.
According to Qatar News Agency, the plan was officially inaugurated by HE Chairman of the General Authority of Customs, Ahmed bin Abdullah Al Jamal. The strategic roadmap outlines a balanced approach between enhancing national security and facilitating international trade. It aims to ensure the secure flow of goods and reinforce Qatar’s position as a leading regional and global trade hub.
The plan envisions smart and secure customs, regional leadership, and global competitiveness, and its mission is centered on delivering innovative and intelligent customs services that meet sustainable development goals through national security enhancement, community protection, trade facilitation, revenue generation, and commercial data collection.
Speaking at the launch event, Laila Hamad Al Nisf, Director of Planning, Quality, and Innovation, emphasized that the modern role of customs extends beyond inspections and fee collection. Customs now plays a vital part in enabling the safe flow of international trade and fostering local, regional, and global partnerships. She noted the importance of continuously developing the Authority’s institutional and regulatory environment, investing in national workforce capabilities, and integrating cutting-edge technologies like artificial intelligence, data analytics, and customs automation.
The plan includes defined outcomes and goals to position the Authority as a regional leader in delivering high-quality services via a secure and intelligent customs system. Core pillars include establishing efficient operational systems, delivering integrated and proactive services, developing a high-performing financial system, and promoting a culture of excellence and competence by developing leadership and anticipating future challenges.
Through 27 strategic projects, the Authority seeks to invest in staff training and scholarship programs, as well as forge partnerships with local and international entities to share expertise and knowledge. The plan also underscores the Authority’s commitment to Qatar’s long-term development pillars – human, social, economic, and environmental. It includes initiatives to combat illicit trade, safeguard societal values and intellectual property, and support economic sustainability by enhancing customs revenue and the investment climate.
Environmental protection is also a key priority, with efforts to combat illegal trade in endangered species and regulate hazardous waste, contributing to the country’s sustainable environmental goals. By launching the 2024-2030 strategic plan, the General Authority of Customs is translating its forward-looking vision into actionable steps, supporting Qatar’s path toward comprehensive and sustainable development.